Question 1

If you are interested in dealership or franchise ?

Accepted Answer

If anybody want dealership  or agency franchise/ outlet  of our company for that you have to fill up the form of contact us:

Question 2

Do we have a assurance of product quality ?

Accepted Answer

All products are natural & original & all are certified with laboratory test. All products are laboratory tested & passed products.

Question 3

Why we don't allow the return product  policy ?

Accepted Answer

•  As per the government guidelines & considering the parameters of all, in any food industry return policy [parcel] won’t be allow unless & until problem is so serious.   So return policy we won’t allow unless & until problem is damn serious or if that mistake is happened from our sides.  For that claim refund or return of that product you have to do whatsapp of that products images on our customer care no . You have to build trust of that problem to company for  the next process or You can call us on our customer care No:  9011022021   /  8446235966 .

Question 4

Return of that product possible only when ?

Accepted Answer

If the problem is serous of products or packing defective came at you , then it is your responsibility  to click the products photos of that and immediately  do Whats app on 9011022021 .   For that you have to courier our product by your own expenses/money on  our register company address. Then company shall proceed for either replacement of that same product or refund that money amount to clients bank account.

Question 5

Are we dependent on a single courier agency  ?

Accepted Answer

We are not hiring a single courier agency deal with our company , for reducing the problems like heavy charges for transportation and grab benefits of that to our customers.

Question 6

Do you want to start your own startup business in spices  ?

Accepted Answer

Company deals according to customers requirement also if any customer require loose material for their own pack then we will provide loose material also.

Question 7

Query about GST bill if you want  ?

Accepted Answer

If consumer wants to take benefits of GST inputs and outputs or they want original GST bill then you have to send your GST No, Firm Name , Food license no , Contact mobile no on our Contact Us form   or  either on our whatsapp No:- 9011021154 /60 , 9011022021 , 8446235966  or  on our email id :- shreekantmasale@gmail.com(mailto:shreekantmasale@gmail.com)

Question 8

Why we have shown only one angle photo of product on our website ?

Accepted Answer

All products images which has shown in our website are made by software , all are packed photo shoot which was done by corel draw software . So that’s why you can view only front angle of that product on our website. You can’t scroll up or down to view another angle of that same product.

Question 9

Do possibility of differ in packaging but not in quality and taste ?

Accepted Answer

There could be possibility sometimes products shown on our website has better photos , good image resolutions and what product might you get during shipping has some differ compare to that image but it doesn’t mean we compromise that product in our quality. It happened because of huge variants available of that same product.

Question 10

Why we don't accept cash on delivery ?

Accepted Answer

Considering the parameters of covid-19 pandemic “ Cash on delivery “ won’t be acceptable.
Cash on delivery is also not acceptable because maintaining Account register everyday & India is now converting in digitalization for strong economy & also to avoid & rescue  from the fake notes/(Indian currency).

Question 11

If delay occurs in response  ?

Accepted Answer

You can definitely trust us in all aspects of manner , whatever is your problem we will try to solve your problem as soon as possible and want to see happy faces of our customers. There could be possibility of delay of your concern , your problems but you need to keep some patience to resolve that problem and try to take follow up and feedback to our customer care no :- 9011022021 , 9011021154/57/60.

FAQ's